Home Care Services

What are home care services?

Home care services, often referred to as “care at home,” allow individuals to receive professional support while staying in the comfort of their own homes. These services are highly adaptable, catering to the unique needs of each person, whether they require occasional assistance or frequent, specialized care for a complex health condition.

Home care is designed for individuals with varying needs, offering the flexibility to choose the level and frequency of support that best suits their situation. From scheduled weekly visits to comprehensive medical care, this option has become a preferred choice for many.
Whether you’d just like weekly care visits or require specialist care for a complex medical condition, home care is for people with all types and levels of need. Here are some of the many reasons why home care is such a popular support option:

Personalized Care

Home care allows you to benefit from dedicated, one-on-one support provided by your own caregiver, ensuring you always have their undivided attention.

Remain in a Familiar Environment

Many individuals value the opportunity to stay in the comfort and security of their own home while receiving the extra support they require.

Personalised Support

Home care provides a tailored care plan, ensuring you receive the perfect level of support to meet your unique needs and preferences.

Maintain Routines and Hobbies

From playing board games to attending the theatre, receiving care at home allows you to continue enjoying your favorite routines and pastimes.

Spend More Time with Loved Ones

A personalized support plan allows you to spend as much time as you desire with family and friends, whether in your own home or theirs.

A Holistic Approach

Our holistic approach to home care ensures that all aspects of you and your family’s support needs are fully addressed.

What Makes Our Carers Exceptional?

We take great pride in our outstanding home carers, who consistently go above and beyond to ensure every customer receives the exceptional support they deserve. We understand that the quality of care is only as good as the carer providing it, which is why we focus on ensuring our carers are among the best in the UK.

Our Home care services

We offer a wide range of Home care services to suit people with varying needs and preferences.

Live in care

Overnight care ensures you have constant support and reassurance during the night, offering peace of mind when you feel most vulnerable or unsteady.

Visiting care

With nursing care, our experienced nurse-led team delivers expert support tailored to a variety of conditions and individual needs.

Respite care

Respite care provides temporary support, giving your regular carer a well-deserved break or stepping in to assist you during unexpected situations.

Better than a care agency

We’ll collaborate with you and your family to understand your needs and preferences, crafting a personalized care plan that’s tailored specifically to you—whether it’s occasional visiting care or 24-hour live-in support.

Fully regulated by the CQC / CIW

From your initial phone call to our friendly team, every aspect of your home care service is independently monitored and regulated by the CQC and Care Inspectorate Wales (CIW), ensuring the highest standards of care.

We are a fully regulated service

What does regulation mean?

Our service is regularly monitored, inspected and regulated by an independent body

Why do we choose to be regulated?

You can have peace of mind knowing that your care is approved by the official regulating body for social care, ensuring the highest standards of service and safety.

How does regulation affect my care?

Our regulated service guarantees that you will receive high-quality care at all times, ensuring the highest standards are maintained throughout your care journey.

Home care FAQs

Have questions about our Home care services? Browse our frequently asked questions to learn more about how we can support you or your loved one with personalized, compassionate care in the comfort of home.

Home care offers the extra support, reassurance, and companionship that may be needed for you to continue living at home as independently as is possible. Home care will keep you in your home, community, and around the family you love.

There are many elements of home care that can directly help you or you and your spouse or partner. Home care is not only designed to support you directly, but also provides extra reassurance for family members that aren’t always available to support you, knowing that you are receiving the help you need.

The duties of a home carer often involve tasks such as general housekeeping (washing dishes, cleaning the home, doing laundry, making beds and so on). They are also able to help prepare meals as well as provide personal care (bathing, dressing) with dignity.

Our dedicated customer care specialists are just a phone call away. They will get to understand your needs and arrange a consultation between you and a local care manager. Your local care manager will then perform a home care assessment, and understand your requirements face to face to ensure you get the right package of care tailored to you.

The price of your homecare very much depends on the frequency and intensity of your support, but visits often start from £22.29 per hour. With this, a fully trained carer will support you in your own home with domestic duties, medication and more. Prices are also available for 30-minute or 45-minute visits, and there are set prices for overnight calls.

When you arrange homecare, we get to know you, your hobbies and interests on a personal level. We will match you with compatible carers that are likely to become close friends over time.

Home care can be a cost effective alternative to residential care, especially for a couple or for people who have care at home on a visiting basis.

Learn More About Our Services

Discover how we can support you or your loved ones with personalized care. Whether you’re ready to speak with our team, book a free assessment, or request more information, we’re here to help every step of the way.

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